1. MyTurn account
A. A MyTurn account must be created before your initial hire, this will require your full name, address, contact details, and payment details - we will hold your details on file using Stripe.
A copy of these Terms and Conditions will be available to view at all times on the web site.
B. Your personal details will be kept in accordance with the Data Protection Act 1998, and will only be used to contact you in relation to your loan and occasional Sling Library events or promotions.
C. Once your account is activated you agree that payments will be taken from the card details you supply for loan hire, extension hires, late fees and damage as required.
2. Loan Cost and Duration
A. Only one carrier of any type may be borrowed at any time (unless you have twins or triplets), and no more than 3 in total. Once a carrier is returned another loan may be made.
B. Each carrier loan costs £7.50 for 1 week, £10 for 2 weeks, £12.50 for 3 weeks and £15 for 4 weeks. The minimum charge for any loan is £7.50.
C. You may extend your loan as long as the carrier has not been reserved. Extensions beyond a 4 week period are charged at £3 a week.
3. Deposit
A. No deposit is required for hires done through MyTurn, but cash payments will require a £50 deposit (payable by cash/card/PayPal).
B. The replacement charge of any lost accessories or instructions will be sent as an invoice payable within 30 days of the date on the invoice. Standard charge for lost instruction booklets is £5. Charges for lost components will be equal to replacement cost (including any postage costs). Charges for items damaged beyond normal wear and tear will be judged on a case by case basis.
C. If the carrier is lost or damaged beyond repair West Pennine Slings CIC reserve the right to invoice you (the person named on the hire document) for the full cost of replacing the carrier (including postage costs) you will then have 30 days from the date of invoice to pay in full.
5. Payment Methods
A. Loan costs will be paid by card payment through stripe. Cash and PayPal payments will be accepted too but if no payment method is logged on the My Turn account we will require a £50 deposit.
6. Late Returns
A. If you return your carrier late we will charge £1 per day late fees for every day past the agreed returns due date until the date that you contact us and agree a resolution. These fees will be deducted from your deposit.
B. It is often possible to renew your loan for an additional period (unless the carrier has been reserved), with payment made by Stripe, Cash or Paypal.
C. Under adverse or unforseen circumstances we may reduce or waive fines for late returns as long as the late period is less than 7 days and has been fully agreed by us before the end of the loan period
D. If we do not hear from you within 30 days from the start of your loan, we will consider the carrier lost and you will be charged for the full cost of a replacement carrier.
E. If you are unable to return your carrier by the agreed date due to library staff illness or holidays, we will extend your loan period for free and agree a new returns due date with you.
7. Returning Carriers
A. Returns can be made during library open hours at the Sling Meet or at other groups or times following a prearranged agreement to attend or by prior arrangement to meet at a mutually convenient location for an out of hours fee of £3.
8. Condition of the Carrier
A. All carriers are checked before lending to ensure that they are in good condition and working order. The borrower may check the condition of the carrier prior to the start of the loan and must confirm on the loan form that it is in working order.
B. It is the borrower’s responsibility to check over the carrier before every use. Check all buckles, hems and seams ensuring that there are no tears, breaks, cracks or holes. If any damage is discovered, please stop using the carrier immediately and contact us.
9. Safe Use of Carriers
A. ALL CARRIERS ARE EXTREMELY SAFE WHEN USED PROPERLY, HOWEVER MISUSE CAN CAUSE INJURY TO YOURSELF OR YOUR CHILD. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU ARE USING THE CARRIER CORRECTLY AND THAT YOUR BABY OR CHILD IS SAFE AT ALL TIMES WHEN USING THE CARRIER. West Pennine Slings CIC cannot be held responsible for any accident that results in injury or death whilst the carrier is in your care.
B. All carriers are provided with instructions for safe use. If, for any reason they are not supplied, it is the borrower’s responsibility to ask for a copy of the instructions. On occasion, we may only be able to provide you with an online link to manufacturer’s instructions; in this case, we will also give you printed instructions for a similar carrier. For convenience, links to web page or pdf copies of instructions for all of our carriers may be found on the Sling Info page.
C. The borrower must read all safety, use and care instructions provided prior to using the carrier. Carriers must only be used in accordance with the manufacturer’s instructions, though where there is a choice we may recommend particular carrying methods or positions.
D. We suggest that after familiarising yourself with the instructions given you then practice using the carrier with a doll/teddy or cushion/pillow so that you get used to the tying/fastening/adjusting methods.
E. Always ensure that you seat your child correctly in the carrier and check any knots regularly as children do not stay still and straps and wrap passes can move or become loosened.
F. If you feel any pain while carrying your child, change the carrying position or remove the carrier.
G. If you are unsure about anything you read in the instructions, are not sure what you’re doing or are at all concerned, please ask us. We can point you in the direction of lots of helpful sites to give you tips to make sure you’re getting the best out of the carrier and using it safely.
10. Care of Carriers
A. Under no circumstances is it permitted to smoke whilst wearing or holding the carrier. Please inform us if you are a smoker, or if there is a smoker in your home as we will need to carefully launder the carrier after it is returned. Smoking is known to increase the risk of cot death for babies, and these risks have also been linked to babies being in close contact with clothing or objects contaminated with smoke particles.
B. We cannot guarantee that there are no marks or hairs on the carriers we lend. Carriers are spot-cleaned and only laundered if necessary as freshly washed carriers will not be as soft or flexible as those that are not. If you would prefer to use a freshly laundered carrier please request this before you borrow.
C. Please therefore avoid washing the carrier, though do spot clean any marks when they occur using washing up liquid and water. If you feel it is necessary that the carrier is cleaned while on loan to you, please contact us first for advice.
D. We cannot guarantee that there are no animal hairs on our carriers, but we ask that all carriers are kept away from pets to mimimise this possibility. If you are very allergic to animal hairs, please request that the carrier be laundered before you borrow it to help reduce any potential reaction.
E. Food and posset marks are expected when carrying children, but please keep the sling away from anything that may stain more permanently (oil, paint, pens, etc.), or anything that might damage it (scissors, velcro, keys in your bag, fire, etc.). The cost of damage beyond normal wear and tear may be removed from your deposit.
11. All slings, carriers, instructions and accessories remain the property of the West Pennine Slings CIC at all times, and all loans are subject to availability and our discretion.
